Practice Team

Administration Team

Lesley MacDonald

Admin Manager

Emma Jones

CI and Deputy Admin Manager

Our admin team attend to patients on the phone and in person. They coordinate and organise appointments and documentation to facilitate the smooth running of the Practice, and support delivery of quality patient care. They have a very demanding role. They are there to assist you and we would ask you to be patient during peak times, when the staff have to handle a large volume of calls and enquiries. They will ask you a small amount of personal information about your medical condition – this information is used to ensure your call is dealt with by the correct Clinician and assist fellow Healthcare Professionals who work within the Practice to manage your healthcare and well-being.

Carers Champions

We have a few Carers Champions in the practice, they are here to help carers by providing advice and support more easily when carers are in the surgery, which is often the first port of call for many of our carers.

All staff adhere to the Practice’s Confidentiality Policy and Data Protection Act 2018.